Member Services Team Leader

1 week ago


Rooty Hill, Australia Rooty Hill RSL Full time

One55 Fitness offers the largest fitness facilities in Western Sydney located at West HQ. With qualified instructors, weights & equipment, a dedicated 25-metre pool, steam room, sauna, private fitness studios and cafè, One55 is a state-of-the-art Western Sydney Gym.

At One55, we’re committed to creating an inclusive, welcoming environment for our customers. Our team is passionate about promoting health and wellness, and we’re looking for a dedicated Member Services Team Leader to help us provide exceptional service to our customers.

The-day-to-day:

The role will be responsible for managing the front desk operations, lead and support the Customer service team, Implement Policies and Procedures and ensuring that every customer has a positive experience.

Our perfect fit:

Strong Leadership skills Strong Communication skills Great Customer Service skills Energetic & Positive attitude Problem solving and organisation skills Passionate about fitness and creating a community-oriented atmosphere Ability to handle High Stress situations with professionalism and poise Flexibility to work early mornings, evenings, weekends and holidays as required.

The Perks

Complimentary lunch or dinner cooked by a dedicated team of chefs and cooks and served up in our very own staff lounge; Ongoing discounts on accommodation, restaurants and sport & recreation programs; Free membership with ONE55, so you have NO excuses to miss your workout Unlimited career development and professional growth opportunities; Free secure parking TREAT yourself with our rewards and recognition program

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