Customer Service Representative

1 week ago


Rooty Hill, New South Wales, Australia West HQ Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at West HQ.

As a key member of our front desk team, you will be responsible for providing exceptional service to our members, ensuring a positive and memorable experience for all who visit our facility.

Key Responsibilities
  • Manage membership database and assist with membership sales
  • Prepare food and beverage items for our cafe
  • Maintain a clean and well-presented gym floor
  • Provide warm and friendly welcome to members and guests
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

You will also need to be proficient in Microsoft Office and have experience providing exceptional customer service, both in person and over the phone.

What We Offer
  • Complimentary lunch or dinner cooked by our team of chefs and cooks
  • Ongoing discounts on accommodation, restaurants, and sport & recreation programs
  • Free membership with West HQ, so you can stay active and healthy
  • Unlimited career development and professional growth opportunities
  • Free secure parking
  • Treat yourself with our rewards and recognition program
  • 24/7 support with Access EAP


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