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A High-Performing Administrator Seeking Opportunities
3 weeks ago
Job Title: Commercial Support Officer
- This role is responsible for providing critical support to commercial processes that enable the delivery of sugar and ingredient solutions across Australia.
About the Role: We are seeking a highly organised and detail-driven individual who can provide accurate data, reporting, and pricing that guide business decisions and ensure seamless operations.
- Manage the business support inbox and respond to queries in a timely and accurate manner.
- Prepare, maintain, and distribute daily, weekly, and monthly sales, pricing, and performance reports for multiple business units.
- Administer and process rebates, pricing updates, claims, and invoices across all customer channels, ensuring accuracy and timeliness.
- Maintain up-to-date system pricing, customer contracts, and portals, and ensure data integrity across all platforms.
- Track, update, and maintain customer forecasts in collaboration with the Sales team.
- Liaise with stakeholders to share insights, resolve issues, and support decision-making.
- Support commercial projects and initiatives, including those related to Goodman Fielder Ingredients.
- Suggest process improvements to enhance efficiency, accuracy, and service.
Requirements:
- A tertiary qualification in Business Administration is preferred.
- At least 2 years' experience in an administrative or customer service role.
- Experience working in FMCG, foodservice, or manufacturing environments is highly regarded.
- Intermediate Microsoft Office skills, with the ability to manage and analyse data effectively.
- Experience with SAP and basic accounting processes is desirable.
- Excellent attention to detail and a methodical approach to work.
- Strong organisational and time management skills, with the ability to manage competing priorities.
- Confidence in engaging with multiple stakeholders to achieve outcomes.
Benefits:
- A competitive remuneration package.
- Onsite parking.
- Hybrid working arrangements.
- Access to an EAP provider.
- Access to our product library.
About Us: We are an equal opportunity employer, committed to diversity and inclusion. We welcome applications from individuals regardless of gender, ethnicity, or religious beliefs.
