Digital User Experience Leader

2 weeks ago

Melbourne, Victoria, Australia beBeeDesign Full time $124,440 - $145,480

An Australian-based ASX100 business is a pioneer in international education services. Our core business lines include student placement to institutions globally, English-language testing and training.

We're seeking an outstanding Experience Design Lead to support our ongoing transformation of student placement services and counsellor-facing experiences.

This role will be responsible for the design, development, and iteration of digital UX output across various product lines. Leading a digital UX team in Melbourne Head Office to design and evolve user experiences and to deliver with product and development teams through to successful implementation, also providing design review and guidance to our UX team.

Key Responsibilities:

1. Leading the UX Team: We are looking for a seasoned leader to head our UX team comprising three UX designers, along with a UX researcher in India. The incumbent will work to transform the team into a design practice to support a wide variety of stakeholders with competing needs and priorities.

2. User Experience Design: Lead the creation, evaluation, and iteration of user experience and user interface designs for new products, including but not limited to initiatives and projects for key digital channels.

3. Collaboration: Work closely with Product Owners to design and deliver journeys, wireframes, and designs, optimised for a wide range of devices and interfaces. Govern the design process and outputs, ensuring designs are inclusive, true to our brand values, and consider accessibility and mobility.

Benefits:

• Support product owners in creating products and services that solve real problems of users.

• Facilitate design sprints and inspire both confidence and competence to embrace human-centred design.

• Make effective use of analytics and UX tools and research to evaluate, learn, and iterate on the user experience.

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