Sales Leadership Role

1 month ago

Melbourne, Victoria, Australia KnowBe4 Full time

About KnowBe4

We are looking for a skilled Sales Manager to join our team at KnowBe4, the world's largest security awareness training and simulated phishing platform provider. Our organization is used by tens of thousands of organizations globally, and we are committed to helping them manage the ongoing problem of social engineering by training employees to make smarter security decisions every day.

As a best place to work for women, millennials, and technology for four years in a row, we have been certified as a Great Place To Work in 8 countries and have received numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging, with team lunches, trivia competitions, and local outings.

Job Summary

The Sales Manager is responsible for motivating and coaching a team of Account Executives and Account Managers to exceed segment KPIs and ARR targets on a consistent basis. This role requires a strong leader who can drive sales performance, identify areas for improvement, and implement training programs to increase production.

Key Responsibilities

  • Mentor and coach a team of Account Executives and Account Managers to exceed segment KPIs and ARR targets.
  • Monitor sales team performance and identify areas for improvement.
  • Support sales teams by assisting with deal negotiations, objection handling, and closing.
  • Conduct weekly pipeline reviews with sales teams to discuss deal constructs, ensure proper account and lead follow-up, and accurate forecasting and staging.
  • Identify areas of improvement within the sales team and suggest training programs to increase production.
  • Be the first line of support for teams, answering questions and directing on best practices.
  • Collaborate with the Director of the area to discuss sales strategies, review KPI performance, and refine processes and programs to achieve operational excellence.

Requirements

  • Minimum 3 years of sales experience in the Small-Medium and/or Mid-Market space.
  • Previous people management experience is desirable.
  • Bachelor's degree or equivalent higher education experience is desirable.
  • Experience collaborating with Partner businesses and Channel sales teams is desirable.
  • Familiarity with standard concepts and practices within the IT, Security, or Cybersecurity industry is desirable.
  • Experience with Salesforce is a plus.
  • Strong verbal and written communication skills, excellent time management and organization skills, and excellent problem-solving and analytical skills are required.

Our Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code in a modern, high-tech, and fun work environment. For more information about our benefits, please visit our website.

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