Customer Service Representative

1 month ago


Essendon, Australia Randstad Full time
Job Title: Customer Service Representative

My client is a market-leading food service provider for the Australian hospitality industry.

This role involves:

  • First point of contact for all incoming calls and enquiries
  • Maintaining and developing professional relationships with all external suppliers/customers
  • Taking orders & processing invoices from suppliers and customers
  • Adhoc administration duties
  • Inbound cold calling & client follow ups

Key skills and qualifications include:

  • Previous customer service experience (within the food/manufacturing industry preferred)
  • Prior experience within a sales driven role
  • Commitment to providing excellent customer service and administrative support
  • Ability to work independently or as part of a team
  • Basic Sales knowledge
  • Working knowledge of MS Office applications (Word, Excel, and Outlook)


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