Exceptional Resident Experience Leader

4 days ago


Perth, Western Australia beBeePassionate Full time $100,000 - $120,000

Lead Resident Experience Manager

This is a key leadership role responsible for delivering an exceptional resident experience in our Queens Park community.

Key responsibilities include:

  • Developing and implementing strategies to enhance resident satisfaction and engagement
  • Overseeing daily operations, compliance and quality management
  • Building and maintaining strong relationships with residents, staff and external partners
  • Leading a passionate team to create a warm and welcoming living environment

Requirements:

  • Leadership and management experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively and build strong relationships
  • Resilience and problem-solving skills
  • Compassion and empathy for seniors' unique needs

Benefits:

  • Competitive salary and opportunities for development
  • A supportive and friendly work environment
  • Chance to make a real difference in residents' lives
  • 4x Wellbeing Days (one per quarter)
  • Fitness Passport for you and your family

Essential qualifications include a current First Aid and CPR certificate, a driver's license and access to personal transport.

We celebrate diversity and encourage applications from individuals who share our values of inclusion, empowerment and respect.



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