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Part Time Care Experience Leader
2 weeks ago
Job Opportunity: Care Experience Manager
We are seeking an experienced and compassionate individual to manage the delivery of exceptional resident experiences in our modern care home. This part-time leadership role requires a strong background in hospitality, guest service, or aged care, with excellent communication and problem-solving skills.
About the RoleThis newly created position involves managing and maintaining strong resident and family partnerships while delivering exceptional daily resident experiences. You will also lead and mentor a team of activity coordinators and cleaners within the care facility.
Key Responsibilities- Assist residents in coordinating and managing their day to enable them to spend leisure time doing activities they love.
- Manage the Activities Team to ensure a variety of innovative activities are delivered, aligned with residents' interests.
- Oversee housekeeping and laundry functions, ensuring the presentation of front-of-house areas is maintained.
- Ensure the dining experience delights residents and encourages socialising and connection with others.
Ideal candidates will have previous experience in hospitality, guest service, aged care, client service, or event management roles. A strong background in leadership, excellent communication and problem-solving skills, and a desire to provide outstanding service to our residents and their families are essential.
BenefitsWe offer a range of benefits, including paid wellness days, health and life insurance, 26 weeks of parental leave on full pay, and education and development opportunities.