
Customer Relations Professional
1 week ago
We are seeking a dynamic team member to be part of our global organisation, renowned for quality, innovation and customer care. This role offers an exciting opportunity to work in a collaborative environment where you will have the chance to develop your skills with a global leader.
Your New RoleAs the first point of contact, you will handle inbound customer enquiries via phone and email, providing professional solutions to their requests. You will also manage complaints and escalations with empathy and confidence.
Key Responsibilities:- Respond to customer inquiries and resolve issues efficiently
- Collaborate with internal teams to deliver great customer outcomes
- Record and update customer information accurately
- You will join a supportive and inclusive team where your contribution matters
- You will have the opportunity to develop skills with a global organisation
- This is a temporary role with potential for extension or permanent opportunities
- Our office location is convenient, with onsite parking available
- You will enjoy a good work-life balance, working Monday to Friday hours
- You should have previous experience in customer service, call centre or account management
- You should be a positive team player with a genuine desire to help others
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