Claims Portfolio Manager

6 days ago


Hobart, Tasmania, Australia beBeeClaim Full time $60,000 - $90,000

We are seeking a customer-focused professional to manage a portfolio of workers compensation claims.

Key Responsibilities
  • Develop strong relationships with all parties involved in the claims process.
  • Proactively manage claims using strategic claims management best practices.
  • Review medical, financial and rehabilitation reports to ensure accurate claim assessment.
  • Manage workflow to meet legislative and regulatory timeframes.
  • Communicate effectively with claimants, employers, brokers and medical specialists by phone, correspondence or attending conferences and hearings.
Requirements
  • Strong customer support experience.
  • Able to collaborate and work well with a team to deliver exceptional customer outcomes.
  • Demonstrated business acumen including data analysis and target delivery.
  • Solid stakeholder management experience to balance multiple parties' needs.
  • Certificate IV in Personal Injury Management or Diploma in Personal Injury Management is beneficial but not essential.

Join a dynamic team prioritising excellence in personal injury claims management. We offer a supportive working environment, expert colleagues and opportunities for growth and development.



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