
Claims Professional
2 days ago
Delivering exceptional customer outcomes in workers compensation claims is a top priority for us.
Key Responsibilities:- Manage a portfolio of workers compensation claims to ensure our injured customers receive relevant treatment and rehabilitation services.
- Process claims efficiently, providing key stakeholders with necessary information regarding the workers compensation claims management process.
- Determine entitlements, gather and analyze medical and rehabilitation data, assess the value of the claim, and consider all options to support a positive claims outcome for stakeholders.
- Strong customer service experience
- Ability to engage, collaborate, and work well with a wider team to deliver exceptional customer results and build a strong team culture
- Business acumen, including understanding data, identifying areas of opportunity, and delivering to business targets
- Solid stakeholder management experience to manage expectations and balance the needs of multiple parties
- Employee benefits and rewards - exclusive offers on retailers and products
- Study support - encourage external learning and offer study assistance to eligible employees
- Parental leave - 20 weeks parental leave for primary carers
- Wellness initiatives to promote health and financial wellbeing
Our purpose has driven our business for over 100 years. To deliver exceptional experiences, we've become even more customer-focused, innovative, and performance-driven than ever before.
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Hobart, Tasmania, Australia Suncorp Group Full timeWe are looking for a customer focused insurance professional to join our Hobart workers compensation claims team as a Claims Advisor. This exciting opportunity will see you managing a portfolio of workers compensation claims, ensuring our injured customers are well supported and receive the relevant treatment and rehabilitation.You will be responsible for...
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