Operations Director
4 weeks ago
We are seeking a highly skilled and experienced Operations Manager to join our team at JewishCare. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our Community Aged Services team, ensuring high-quality service delivery across all programs.
Key Accountabilities:
- Provide management and clinical guidance to Care Managers and ensure equitable allocation of clients.
- Monitor financials and work with accounts to manage income and expenditure against allocated budgets.
- Ensure compliance with Aged Care legislation, JewishCare policies, and quality standards.
- Lead community development efforts, representing JewishCare to external stakeholders and strengthening community relationships.
- Manage clinical risk, incidents, and ensure appropriate client support through holistic care plans.
To be successful in this role, you will need to have:
- Extensive experience in Community Aged Care Services with a deep understanding of ACQSC standards and Person Directed Care programs.
- Demonstrated team management experience, with a track record of mentoring teams to achieve outcomes.
- Proven ability to assess client support needs clinically and holistically, developing care plans that promote independence and wellbeing.
- Strong communication skills, both verbal and written, with the ability to influence and liaise with internal and external stakeholders.
- Experience in identifying innovative solutions to complex issues and applying these solutions to service delivery.
- Familiarity with budget management and financial oversight.
It would be beneficial if you have:
- Understanding of Jewish values, culture, and heritage.
- Experience managing direct support workers and collaborating across teams.
You will need to have:
- Tertiary qualifications in Social Work, Aged Care, Allied Health, or equivalent industry experience.
- Current Driver's Licence, Criminal Record Check Clearance, and First Aid/CPR certification.
About JewishCare:
We are a compassionate and inclusive team that values community, kindness, and professionalism. We provide ongoing professional development opportunities and a supportive work environment where you can make a real difference in the lives of others.
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