Customer Support Specialist

4 days ago


Sydney, New South Wales, Australia beBeeCommunication Full time $55,000 - $79,000
Job Title: L1 Service Desk Analyst

We are seeking friendly and customer-focused individuals to join our vibrant Adelaide-based Helpdesk Contact Centre team as a Level 1 Service Desk Analyst.

Key Responsibilities:
  • Connect with customers to understand their needs and resolve issues efficiently
  • Manage multiple tickets simultaneously and prioritize tasks effectively
  • Learn new skills quickly and adapt to changing technology
  • Build genuine rapport with customers through excellent verbal and written communication skills
Requirements:
  • Self-starter with a strong customer focus and results-oriented approach
  • Strong verbal and written communication skills
  • Australian citizenship or active security clearance (preferred)
What We Offer:
  • Competitive remuneration and benefits package
  • Ongoing training and career opportunities
  • Flexible work arrangements to support wellbeing and productivity
  • Inclusive and supportive work environment

DXC Technology is committed to building better futures for our customers, colleagues, environment, and communities. We foster a culture of inclusion, belonging, and corporate citizenship, and we're proud to be an equal opportunity employer.



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