Medical secretary/administration support

2 weeks ago

Sydney, New South Wales, Australia Specialist Practice Full time $60,000 - $80,000 per year

We are a specialist surgical practice in Randwick seeking an experienced Medical Secretary/Administration professional to provide daily administrative and front of house support. This full-time roles requires a well-presented, friendly individual with the ability to manage a wide range of tasks with professionalism and discretion.

Qualifications & experience

  • Minimum 4 years specialist medical experience in a private practice
  • Must have knowledge of Genie Medical Software
  • Advanced proficiency in Genie Medical Software features is required
  • Pleasant and professional telephone manner
  • Strong communication skills with the ability to communicate effectively with confidence when liaising with patients, specialist doctors and other healthcare professionals
  • Strong organizational skills with the ability to manage daily tasks in a fast-paced environment

  • You must be proactive, show initiative, work collaboratively with other staff members and also be able to work efficiently without supervision

  • Australian work rights are required for this position

Tasks & responsibilities

  • Manage day to day running of a busy surgical medical practice /front desk reception
  • Managing doctors consulting clinics
  • Greet patients with a warm, friendly and enthusiastic manner
  • Answering inbound calls
  • Managing email enquiries and incoming referrals
  • Manage daily incoming and outgoing correspondence
  • Perform invoicing, daily banking reconciliation and basic billing management
  • Demonstrate excellent customer service and interpersonal skills
  • High level of accuracy and attention to detail and privacy

  • Be pro-active, responsive and action orientated

  • Calm disposition and can work well with other staff and external providers

  • Provide a warm and courteous service to patients, maintaining confidentiality and sensitivity at all times

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