Customer Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeSupport Full time $24,340 - $41,280
Customer Support Specialist Role Overview

Job Purpose:

The Customer Support Specialist will provide exceptional support to our clients by responding to their inquiries, resolving issues in a timely and professional manner, and providing them with accurate information.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat platforms in a courteous and professional manner.
  • Identify and resolve customer complaints in a fair and timely manner.
  • Communicate clearly and concisely with customers to ensure that their concerns are understood and addressed.
  • Work collaboratively with internal teams to resolve complex customer issues.

Required Skills and Qualifications:

  • Superior communication and interpersonal skills.
  • Ability to work well under pressure and meet deadlines.
  • Strong problem-solving skills and analytical thinking.
  • Proficient in using technology and software applications.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity for career growth and development.

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