
Operational Service Delivery Manager
4 days ago
As a senior operational leader, you will play a pivotal role in driving the success of our team by leading operational service delivery staff.
Key Responsibilities:
- Facilitate team meetings and workshops to drive collaboration and productivity.
- Develop and implement training programs to enhance service delivery.
- Evaluate performance standards and provide constructive feedback for growth.
- Foster strong relationships with stakeholders and clients.
Qualifications:
- Certificate IV in Disability or higher-level qualification relevant to operations.
- Current C class driver licence and Provide First Aid certificate.
Role Requirements
High level knowledge and experience in developing and managing support services is essential for this role. The ideal candidate will be a content expert in operational service delivery, championing best practices and participating in individual development plans.
The selected candidate will have exceptional leadership skills, be able to articulate performance standards, and provide constructive feedback for development.
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