Service Delivery Manager

14 hours ago

Brisbane, Queensland, Australia Me and My Support Full time

Me & My Support is a growing contemporary Disability Support Service operating as a Registered NDIS Provider within Brisbane, Gold Coast, and Sunshine Coast regions. We are dedicated to delivering person-centred support, promoting principles of safety and quality to enrich the lives of the people we support. Our commitment is to ensure each individual receives tailored care that enhances their quality of life.

Role Description

This is a full-time on-site role for a Service Delivery Manager located in Brisbane, QLD. The Service Delivery Manager will oversee the day-to-day operations of service delivery, ensuring the highest level of customer satisfaction and service quality. Responsibilities include managing service delivery processes, addressing customer service issues, and coordinating with internal teams to ensure efficient service management. The role will also involve evaluating service performance metrics and implementing continuous improvements.

Responsibilities
  • Oversee day-to-day operations of service delivery to ensure high levels of customer satisfaction and service quality.
  • Manage service delivery processes and coordinate with internal teams to ensure efficient service management.
  • Address customer service issues and drive continuous improvement through evaluating performance metrics.
Qualifications
  • Experience in Service Delivery Management and Service Delivery
  • Skills in Customer Satisfaction and Customer Service
  • Knowledge in IT Service Management
  • Strong leadership and organizational skills
  • Excellent communication and interpersonal abilities
  • Ability to work in a fast-paced environment
  • Previous experience in the disability support sector is a plus
  • Bachelor's degree in Business Administration, Management, or a related field
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Project Management and Information Technology
Industries
  • Services for the Elderly and Disabled

#J-18808-Ljbffr

  • Delivery Person

    2 days ago

    Brisbane, Queensland, Australia Delivery Bwe Full time

    Deliver packages to customers in a timely and efficient manner.- Provide exceptional customer service.- Load and unload packages from the delivery vehicle.- Inspect and maintain the delivery vehicle to ensure it is in good working condition.- Adhere to all traffic laws and regulations.- Ensure that all packages are delivered safely and accurately.-...

  • Delivery Driver

    5 days ago

    Brisbane, Queensland, Australia Ontime Delivery Solutions Full time $104,000 - $130,878 per year

    "Join the Ontime Team, we do more for our Contractors"Do you own a 4-6T Pantech Truck + Full Tail lift? We'd love to hear from you Call Mel on to enquire.About the Role:While you'll occasionally assist with home deliveries and basic installations, the main focus of this role is handling regular stock and equipment transfers between our stores — helping...

  • Service Delivery Manager

    11 hours ago

    Brisbane, Queensland, Australia Me and My Support Full time

    Me & My Support is a growing contemporary Disability Support Service operating as a Registered NDIS Provider within Brisbane, Gold Coast, and Sunshine Coast regions. We are dedicated to delivering person-centred support, promoting principles of safety and quality to enrich the lives of the people we support. Our commitment is to ensure each individual...

  • Service Delivery Manager

    1 day ago

    Brisbane, Queensland, Australia Me and My Support Full time $104,000 - $130,878 per year

    Company DescriptionMe & My Support is a growing contemporary Disability Support Service operating as a Registered NDIS Provider within Brisbane, Gold Coast, and Sunshine Coast regions. We are dedicated to delivering person-centred support, promoting principles of safety and quality to enrich the lives of the people we support. Our commitment is to ensure...

  • Service Delivery Manager

    2 days ago

    Brisbane, Queensland, Australia beBeeServiceDelivery Full time $80,000 - $110,000

    Service Delivery ManagerJob OverviewThis is a unique opportunity to lead service delivery operations, ensuring seamless execution of projects across various sites. As a Service Delivery Manager, you will be responsible for coordinating and delivering services to meet customer needs.Key ResponsibilitiesManage and coordinate service delivery activities to...

  • Service Delivery Manager

    2 days ago

    Brisbane, Queensland, Australia beBeeService Full time $90,000 - $120,000

    Job Title:Service Delivery ManagerHitachi is currently seeking an experienced Service Delivery Manager to lead the delivery of field-based services across a region.

  • Service Delivery Manager

    1 day ago

    Brisbane, Queensland, Australia beBeeDelivery Full time $140,000 - $170,000

    About the RoleWe are seeking a results-driven Service Delivery Professional to manage service delivery across a portfolio of clients. The ideal candidate will have experience in leading daily service delivery, managing work orders and projects, facilitating client meetings, and overseeing incident management and reporting activities.This is an excellent...

  • IT Service Delivery Manager

    3 days ago

    Brisbane, Queensland, Australia beBeeDelivery Full time $120,000 - $150,000

    **Job Title: IT Service Delivery Manager**">As an IT Service Delivery Manager, you will play a key role in ensuring the successful delivery of IT projects within our organization. With a focus on Scrum, Project Scope Management, and IT Service Management, this hybrid role requires a strategic thinker who can manage requirements and lead delivery management...

  • It Service Delivery Manager

    7 days ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Add expected salary to your profile for insights About the role Technado Pty Ltd has an exciting opportunity for an experienced IT Service Delivery Manager to join their team.As the IT - Service Delivery Manager, you will play a key role in overseeing the efficient and effective delivery of IT services to the organisation.This full-time position is based in...

  • Service Delivery Manager

    5 days ago

    Brisbane, Queensland, Australia Suncorp Full time $90,000 - $120,000 per year

    What you'll doOwn end-to-end service delivery for applications, balancing time, scope, risk, and quality to achieve key outcomes Manage both internal and third-party delivered services, ensuring performance and driving improvements Provide oversight and build strong partnerships with external providers Own service delivery roadmap and quarterly planning ...