Service Delivery Operations Manager

6 days ago

Brisbane, Queensland, Australia beBeeportfolio Full time $90,000 - $120,000
Job Description

The role of a Service Delivery Manager involves overseeing the provision of ICT services to support the department's operations and organisational capability. This includes managing the systematic management of ICT investments, governance, portfolio, projects, and assurance activities.

As a key member of the ICT Engagement and Partnership unit, you will engage with internal stakeholders and service partners to determine approaches to accessing services and solutions to ICT and business problems.

Additionally, you will be responsible for monitoring programs of work to ensure reliable, high-quality, and contemporary ICT products and solutions meet the requirements and expectations of operational and business units within defined contractual arrangements and agreements.

Key Responsibilities:

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