Dedicated Customer Support Specialist
7 days ago
We are seeking a dedicated professional to provide exceptional customer experience and support. The ideal candidate will be passionate about delivering outstanding service, resolving queries promptly, and maintaining high standards of excellence.
- First point of contact for all inquiries.
- Maintain quality measures and organisational policies.
- Monitor workflows and provide timely support.
- Offer information and consultation on course selection and delivery options.
- Support day-to-day operations by completing key administrative tasks.
A team player with result-oriented skills and qualifications. You will have:
- A minimum of 2 years front-line customer support experience.
- Experience in using CRM systems and ticketing software.
- Excellent communication and interpersonal skills.
- A high level of organisation and attention to detail.
We value diversity and encourage applications from diverse backgrounds. Our benefits include:
- Flexible working conditions.
- Ongoing opportunities for Professional Development.
- Employee Assistance Program.
- Contributing to an organisation making a positive impact.
If you have excellent customer service skills, please submit your application along with a copy of the position description.
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