Dedicated Customer Support Advocate
1 week ago
We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Specialist.
The successful candidate will have the opportunity to work in a fast-paced, dynamic environment where no two days are ever the same. Our company is a leading global security authority that is disrupting its own category, providing a unique chance for growth and development.
Key Responsibilities:
- Determine if customers' companies are legitimate legal business entities
- Verify customer information and authenticate digital certificates
- Mitigate risk while evaluating enrolments using local knowledge
In addition to these key responsibilities, the successful candidate will be responsible for:
- Seeking assistance from management and senior team members to resolve policy, process, and system issues
- Building relationships with customers to ensure loyalty and satisfaction
- Developing a strong knowledge of our products and customer portals
Requirements:
- Fluency in English and one or more additional languages
- Excellent written and oral communication skills
- Customer service experience and strong interpersonal skills
Benefits:
We offer a competitive remuneration package, including private health insurance, an employee assistance program, education support, and more.
-
Support Customer Advocate
1 week ago
Melbourne, Victoria, Australia beBeeCustomer Advocate Full time $60,000 - $99,000As a dedicated customer advocate, this role offers a fast-paced opportunity to support customers with after-sales enquiries.Key Responsibilities:Address product quality and transit damage issues, as well as spare parts requirements.Deliver exceptional customer service through prompt and effective issue resolution.Process customer claims and return...
-
Customer Experience Advocate
5 days ago
Melbourne, Victoria, Australia beBeePublishing Full time $60,000 - $80,000Job Title:">Customer Experience Advocate">We are seeking a skilled and dedicated Customer Experience Advocate to join our team. As a key member of our innovative team, you will play a vital role in revolutionizing the way publishers make books available in an on-demand world.
-
Dedicated Customer Advocate
2 weeks ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $55,000 - $70,000Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment and provide top-notch customer service.Job ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...
-
Dedicated Customer Advocate
1 week ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $80,000Job Title: Customer Service ProfessionalWe are seeking a skilled and dedicated customer service professional to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our clients.About the Role:Provide top-notch customer service via phone, email, or other communication channelsResolve...
-
Customer Advocate
1 week ago
Melbourne, Victoria, Australia beBeeEngagement Full time $85,075 - $103,895Customer Advocate RoleThe Customer Advocate is the face of our organization to customers, providing exceptional support and ensuring a seamless experience.This role involves establishing strong relationships with customers, acting as their champion and advocate. The Customer Advocate will work closely with technical teams to address and resolve customer...
-
Customer Advocate
5 days ago
Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $90,000Customer AdvocateWe seek a skilled customer advocate to provide exceptional service in high-pressure situations.Main Responsibilities:Offer quality customer service with empathy and understanding.Guide customers through account hardship processes.Review and assess hardship applications from various sources.Complete administrative tasks, including processing...
-
Dedicated Customer Support Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeCustomer Full time $80,000 - $110,000Customer Service AdvocateWe are seeking a highly skilled Customer Service Advocate to join our Consumer Care Team. This role is crucial in delivering exceptional customer experiences, fostering trust, and ensuring seamless interactions.This position involves handling a variety of consumer inquiries, from product questions and order support via e-commerce...
-
Customer Advocate
4 days ago
Melbourne, Victoria, Australia Selfwealth By Syfe Full timeOverviewSyfe is APAC's leading digital wealth platform, empowering people to build their wealth for a better future. Managing well over US$10 billion in assets, the platform offers access, advice and affordability across diversified portfolios, cash management solutions and brokerage. Syfe operates in Singapore, Hong Kong and Australia and serves nearly half...
-
Customer Service Advocate
1 week ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $75,000Job OpportunityA short-term contract exists for a Customer Service Advocate to join a leading retail brand.About the RoleThe ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. They should be comfortable handling customer inquiries and resolving issues in a...
-
Customer Advocate
2 weeks ago
Melbourne, Victoria, Australia Selfwealth by Syfe Full timeOverviewSyfe is APAC's leading digital wealth platform, empowering people to build their wealth for a better future. Managing well over US$10 billion in assets, the platform offers access, advice and affordability across diversified portfolios, cash management solutions and brokerage. Syfe operates in Singapore, Hong Kong and Australia and serves nearly half...
