Customer Experience Manager

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

Role OverviewWe are seeking an experienced customer service professional to join our team as a Customer Engagement Associate.

Company OverviewAt Intrepid Travel, we're a team of passionate individuals dedicated to creating life-changing experiences for our customers. As a certified B Corp, we prioritize sustainability and social responsibility in everything we do.SalaryWe offer a highly competitive salary of $150,000 - $200,000 per annum, depending on experience, as well as a range...

About the RoleWe are seeking a skilled Technical Product Expert to join our Commercial-RTA-Customer Experience team. As a key member of our team, you will provide technical support to our Real Estate agency clients using our Real Time Agent product.As a Technical Product Expert, you will be responsible for delivering high-quality technical support to our...

Job SummaryWe're seeking an HR Business Partner to join our team in Melbourne, Australia. As a key member of our ANZ and Global People Team, you'll play a critical role in shaping and maintaining Intrepid's positive and engaging culture.In this full-time, permanent position, you'll work closely with managers to get the best from their teams, focusing on...

About the RoleWe're seeking a Customer Operations Manager to join our team and drive exceptional customer experiences within the machinery manufacturing industry. As the Customer Operations Manager, you will take charge of analysing and optimising the Order-to-Cash (OTC) process, ensuring smooth operations that keep our customers happy and our business...

We are seeking an experienced Customer Relations Specialist to join our team. This is a permanent full-time position based in Melbourne, offering flexible working between home and office.About the roleAs a Customer Relations Specialist, you will be responsible for delivering exceptional customer service, building and maintaining relationships with customers...

About the Role:At ClickView, we are seeking a Customer Success Manager to join our team. As a Customer Success Manager, you will play a vital role in delivering a rewarding customer experience. Your primary objective will be to ensure that our customers achieve their goals and objectives through the effective use of our video learning platform.Key...

About the RoleWe are seeking an experienced Customer Experience Manager to lead our customer service team in delivering exceptional experiences. With over 18 years of market presence and international expansion plans, this is a fantastic opportunity to step into a leadership role within a rapidly growing business.Key ResponsibilitiesLead a high-performing...

Role OverviewA permanent, full-time role as a Customer Experience Manager has become available at Scentre Group, our 42 Westfield destinations across Australia and New Zealand.Key ResponsibilitiesLead, coach and develop teams to deliver amazing customer experiences daily in Valet Parking and the Suite services.Ensure customer service levels are maintained at...

About the OpportunitySMAART Recruitment is seeking a Customer Service Team Leader to join their dynamic team in South Melbourne. This is an exciting opportunity to step into a leadership role within a business that values positivity, growth, and high performance.As a Customer Service Team Leader, you will be responsible for leading a small, energetic team to...

Transform Energy in Australia with Alinta EnergyWe're a leading energy retailer, powering the country's growth and sustainability. Join us as a Customer Advocate and be part of our mission to deliver exceptional customer experiences.About the RoleThis is a full-time permanent position that requires effective communication, conflict resolution, and complaint...

Responsibilities:Deliver exceptional customer experiences in line with Central and ANZ Service Level Agreements.Represent INEOS by ensuring the quality and content of all customer communications meet brand standards.Proactively resolve customer enquiries and serve as a liaison between the UK contact centre team and internal departments.Effectively manage...

About the RoleThe Customer Engagement Manager is a key position at Camp Australia, responsible for overseeing the Customer Care Team and driving high-quality customer support to families across the country.The team provides support across various enquiries, including bookings, billing, complaints, and assistance with the child care subsidy.The Customer...

Ingenico Group is a global leader in the fintech market, with more than three decades of experience and over 7,500 employees worldwide.The company provides merchants with a comprehensive range of services and solutions that simplify payment processes and enhance customer experiences across various sales channels and payment methods.Opportunity:We are seeking...

At Probe CX, we're passionate about delivering exceptional customer experiences. We're seeking a skilled Team Lead to join our Inbound Customer Care team, working closely with our clients to drive success.The Team Lead will be responsible for managing a team of customer care agents, ensuring they meet contractual KPIs and providing coaching and support to...

We are seeking a highly skilled CUSTOMER ENGAGEMENT PROFESSIONAL to join our team at the Customer Engagement Centre.About the RoleThis is an exciting opportunity to work in a dynamic environment, providing exceptional customer service and support to internal stakeholders across all business units.Key Responsibilities:Provide superior customer service,...

Customer Experience ManagerAt Woolworths Group, we're looking for a passionate people leader to join our team as a Customer Experience Manager. As a key member of our retail team, you'll be responsible for delivering a world-class customer experience that promotes customer loyalty and contributes to revenue growth.The Role:Motivate and lead your team to...

Job Description:Ingenico Group is a global leader in the fintech market with over three decades of experience and a diverse community of experts that anticipate the evolution of commerce worldwide.We provide merchants with a comprehensive and innovative range of services and solutions that eliminate payment complexity and make purchasing quick, seamless, and...

At The Reject Shop, we're committed to delivering exceptional customer experiences. As our Assistant Store Manager, you'll be a key member of our retail team, responsible for creating engaging and memorable shopping experiences for our customers.As a dynamic and forward-thinking leader, you'll play a pivotal role in shaping the future of retail. Your...