Customer Experience Specialist

23 hours ago

Canberra, ACT, Australia beBeeResponsibility Full time $35,000 - $50,000
Job Title">

In a large organization, there's always room to learn, grow and move. With team members in over 800 supermarkets across Australia making a difference in their local communities every day, you'll get to do meaningful work in a fast-paced environment.

About the Role

As a leading drinks retailer, our team is well on its way to being Australia's favourite. We serve up everything from premium wines and craft beers to spirits from local distilleries.

As an Online Team Member, you'll play an important role in the end-to-end fulfilment of online liquor orders to customers. Your focus will comprise picking and packing customer orders, inbound and outbound logistics, accurate warehousing and maintaining stock inventory, and loading/unloading trucks.

You'll take pride in contributing to a customer experience that's welcoming and inspiring for our customers, team members and community through our online distribution network. This is an excellent opportunity to take your retail and/or warehousing experience to the next level.

About You and Your Skills

  • An eye for detail, consistency, and accuracy
  • A commitment to providing great customer experiences by working with enthusiasm, energy and pace
  • Attention to detail, ensuring customer orders are picked and packed correctly, ready for delivery
  • While experience in a similar role in a retail store or warehouse is beneficial, it's your personality and passion that will set you apart
  • The ability to be on your feet for long periods and carry out moderate to heavy lifting up to 17kg - picking, packing and replenishing stock
  • The ability to follow instructions, safe work practices, order fulfilment processes and stock management policies
  • Forklift license desirable
  • An accredited Responsible Service of Alcohol (RSA) certificate or willingness to obtain
  • You may be required to undergo a Police Check if successful in the recruitment process, a cost you'll be responsible for upfront but will be reimbursed upon successful placement

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