Student Progress Mentor

6 days ago

Melbourne, Victoria, Australia beBeeSupport Full time $40,000 - $60,000
Student Success Advocate

We are seeking a dedicated and proactive individual to join our team as a Student Success Advocate. This pivotal role plays a key part in ensuring students achieve their academic goals by providing timely support and guidance.

Key Responsibilities:

  • Monitor student progress to identify potential challenges early on, facilitating prompt interventions to prevent setbacks.
  • Conduct meetings with students to develop tailored action plans, fostering a collaborative approach to achieving success.
  • Provide expert advice on course variations and enrolment adjustments, empowering students to make informed decisions.
  • Maintain accurate records to support regulatory requirements across VET and Higher Education, upholding the highest standards of data integrity.
  • Collaborate closely with academic, wellbeing, and student services staff to ensure a seamless and coordinated approach, aligning with the organization's commitment to student-centricity.

This role demands individuals who possess exceptional organisational skills, a proactive mindset, and a genuine passion for student success. To excel, candidates should demonstrate:

  • Experience in student support, case management, or academic administration, showcasing a deep understanding of the complexities involved.
  • A thorough comprehension of course progress monitoring, interventions, and compliance in VET or Higher Education, underpinned by sound knowledge and expertise.
  • Excellent communication and interpersonal skills, enabling effective engagement with students from diverse backgrounds and promoting a culture of inclusivity.
  • The ability to manage a busy caseload and meet deadlines, while maintaining a focus on delivering high-quality outcomes.
  • Proficiency in student management systems and Microsoft Office, leveraging technology to streamline processes and enhance efficiency.
  • A professional and compassionate approach when handling sensitive matters, embodying the organisation's values of empathy and respect.
Why You'll Thrive in This Role

This is an exceptional opportunity for those who share our passion for student success and are committed to making a meaningful impact. If you're a motivated and dynamic individual looking to take your career to the next level, we encourage you to apply.

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