Student Progress Officer

2 days ago

Melbourne, Victoria, Australia University Partnerships Full time

Acknowledge Education is entering an exciting new chapter. With a refreshed leadership team and a renewed focus on innovation, growth, and student success, we are building on our 139-year legacy to shape the future of higher education and VET in Australia.

We deliver programs across health & community services, social work, engineering design & construction, hospitality, and the Victorian Certificate of Education (VCE), with campuses in Melbourne, Sydney, Perth, Brisbane, and Adelaide. Each year we support more than 8,000 students to achieve their goals.

Now, under new leadership, we are strengthening our academic vision, deepening industry connections, and investing in our people. If you're looking to make an impact in an organisation with momentum, this is the right time to join us.

Job Description

At Acknowledge Education, our students are at the heart of everything we do. As a Student Progress Officer, you'll play a key role in helping students stay on track with their studies and achieve their goals. You'll work directly with students, academic staff, and student services teams to identify challenges early, provide meaningful support, and ensure every student has the best chance of success.

The Role

This is a hands-on student support role where no two days look the same. You will:

  • Monitor student progress and identify those at risk of falling behind
  • Conduct intervention meetings, developing tailored action plans with students
  • Provide advice on course variations and enrolment adjustments
  • Keep accurate, compliant records to support regulatory requirements across VET and Higher Education
  • Collaborate with academic, wellbeing, and student services staff to ensure a coordinated approach
  • Escalate complex cases to your Team Leader and contribute to continuous improvement of our processes
Qualifications

You'll thrive in this role if you are organised, proactive, and passionate about student success. To be effective, you'll bring:

  • Experience in student support, case management, or academic administration
  • Understanding of course progress monitoring, interventions, and compliance in VET or Higher Education
  • Strong communication and interpersonal skills to engage students from diverse backgrounds
  • Confidence in managing a busy caseload and meeting deadlines
  • Proficiency in student management systems and Microsoft Office
  • A professional and compassionate approach when handling sensitive matters
Additional Information

Now is the perfect time to join Acknowledge Education. With a refreshed leadership team and a renewed focus on innovation and growth, we're building something special — and you can be part of it.

  • Opportunities to grow within the organisation
  • $1,500 annual professional development allowance
  • Incredibly committed and supportive team of student-centric professionals
  • Health insurance discounts through Bupa
  • Be part of a fast-moving, agile private provider where decisions turn into action quickly

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuringwe'reattracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

Job Location
#J-18808-Ljbffr

  • Student Progress Officer

    1 day ago

    Melbourne, Victoria, Australia University Partnerships Full time

    Acknowledge Education is entering an exciting new chapter. With a refreshed leadership team and a renewed focus on innovation, growth, and student success, we are building on our 139-year legacy to shape the future of higher education and VET in Australia.We deliver programs across health & community services, social work, engineering design & construction,...

  • Student Academic Misconduct And Student Discipline Officer

    3 days ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Provide advice and administer student discipline matters in accordance with University policies and procedures.Student Services and Registrar – Mt Helen CampusPart-time (0.6), continuing appointmentHEW 5 - $79,177p.a. pro-rata plus up to 17% superannuationPosition closing date : 31 / 08 / 2025Ranked number one university in Australia for First Generation...

  • Student Support Specialist

    20 hours ago

    Melbourne, Victoria, Australia beBeeStudentProgress Full time $75,000 - $100,000

    We are embarking on a new era in education, with a revitalized leadership team and a renewed focus on innovation, growth, and student achievement.With programs across health services, social work, engineering, hospitality, and VET, we deliver education to over 8,000 students each year, across multiple campuses.Main ResponsibilitiesMonitor student progress...

  • Student Service Officer

    3 weeks ago

    Melbourne, Victoria, Australia RMIT University Full time

    Join to apply for the Student Service Officer role at RMIT UniversityJoin to apply for the Student Service Officer role at RMIT UniversitySalary Level HEW 5 + 17% Superannuation and Flexible Working ArrangementsBased at the Melbourne CBD campus, and hybrid ways of workingOverviewFull-time , Continuing positionSalary Level HEW 5 + 17% Superannuation and...

  • Student Service Officer

    3 weeks ago

    Melbourne, Victoria, Australia RMIT University Full time

    Join to apply for the Student Service Officer role at RMIT UniversityJoin to apply for the Student Service Officer role at RMIT UniversitySalary Level HEW 5 + 17% Superannuation and Flexible Working ArrangementsBased at the Melbourne CBD campus, and hybrid ways of workingOverviewFull-time , Continuing positionSalary Level HEW 5 + 17% Superannuation and...

  • Student Engagement Officer

    2 days ago

    Melbourne, Victoria, Australia Federation Co-Op Full time

    Student Engagement Officer page is loadedStudent Engagement OfficerApply locations Berwick, Victoria time type Full time posted on Posted 14 Days Ago time left to apply End Date: September 1, 2025 (4 days left to apply) job requisition id JR100953 Support and deliver student events across our campuses.• Retention, Innovation and Student Experience –...

  • Student Support Officer

    19 hours ago

    Melbourne, Victoria, Australia Southern Cross Education Institute Higher Education Full time

    Southern Cross Education Institute (SCEI) and Southern Cross Education Institute - Higher Education (SCEI-HE) have delivered nationally recognised vocational and tertiary qualifications across Australia since 2007 (SCEI-HE since 2018), to both local and international students. Since the organisation's inception, it has established itself as an education...

  • Student Services Officer

    2 days ago

    Melbourne, Victoria, Australia University Partnerships Full time

    Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civilconstructionand hospitality.In our 139-year history in education, weremaintrue to our mission to stay a challenging,relevantand creative leader in the...

  • Student Services Officer

    2 days ago

    Melbourne, Victoria, Australia University Partnerships Full time

    Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civilconstructionand hospitality.In our 139-year history in education, weremaintrue to our mission to stay a challenging,relevantand creative leader in the...

  • Student Engagement Officer

    3 weeks ago

    Melbourne, Victoria, Australia Federation University Australia Full time

    Join to apply for the Student Engagement Officer role at Federation University Australia2 days ago Be among the first 25 applicantsJoin to apply for the Student Engagement Officer role at Federation University AustraliaGet AI-powered advice on this job and more exclusive features.Federation University Australia provided pay rangeThis range is provided by...