
Operational Credit Leadership Role
2 weeks ago
About the Role
As a Credit Team Leader, you will oversee credit processing for Toby's Estate and guide the wider Accounts Payable/Accounts Receivable function.
This role combines end-to-end credit responsibility with hands-on execution, coaching, and process optimization.
Key Responsibilities:
- Oversee the Toby's Estate ledger, manage collections and reconciliations, and maintain day-to-day control over credit performance.
- Monitor and assign tasks within the shared inbox and credit queues.
- Provide daily support, escalations, and check-ins with the credit team across brands.
- Lead short team huddles every few days, focused on individual check-ins and overseeing annual goal setting and mid-year reviews.
- Drive process improvements and efficiency gains in tandem with business as usual delivery.
- Partner with the Financial Controller on reporting, internal controls, and escalation of risk.
Requirements
- Proven background in transactional credit or credit controller roles looking for a step up.
- Experience managing an end-to-end ledger independently.
- Pragmatic, hands-on leadership style with a collaborative approach.
- Strong sense of ownership and accountability.
- Experience balancing operational delivery with process improvement initiatives.
- Experience working in shared services or multi-brand environments.
- Exposure to MYOB EXO accounting software or large ERP systems.
- Familiarity with coaching and performance review processes.
Why this Opportunity?
Work in a leading FMCG business with a strong brand presence. Be part of a team that values trust, autonomy, and collaboration. Contribute to the credit reset focused on ownership and excellence. Work in a hybrid model with a supportive, pragmatic leadership team.
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