
Leadership Position in Transactional Credit
2 days ago
This is a pivotal, mid-level leadership position that combines end-to-end credit responsibility with hands-on execution, coaching, and process optimisation.
The successful candidate will oversee the Toby's Estate ledger, manage collections and reconciliations, and maintain day-to-day control over credit performance with administrative support and guidance from the wider ANZ credit team.
The role requires someone who brings structure, supports without overshadowing, and leads by doing, not by directing. You'll bring overarching support to our team who operates with high autonomy.
Key Responsibilities- End-to-end ownership of Toby's Estate credit ledger, including reconciliations, collections, and stakeholder follow-up
- Monitoring and assigning tasks within the shared inbox and credit queues
- Providing daily support, escalations, and check-ins with the credit team across brands
- Leading short team huddles every few days, focused one-to-ones with team members and overseeing annual goal setting and mid-year reviews
- Driving process improvements and efficiency gains in tandem with BAU delivery
- Partnering with the Financial Controller on reporting, internal controls, and escalation of risk
- Proven background in transactional credit or credit controller roles looking for a step up
- Experience managing an end-to-end ledger independently
- A pragmatic, hands-on leadership style — you guide and thrive in a collaborative team environment
- Strong sense of ownership and accountability — you understand the importance of business unit distinction in shared services
- Experience balancing operational delivery with process improvement initiatives
- Experience in partnering with operational teams (stakeholder management and collaboration across operations awareness, customer issues, and performance/operational processes impacting credit)
- Contribute to the credit reset that's focused on ownership and excellence
- Work in a market-leading FMCG business with a strong brand presence
- Be part of a team that values trust, autonomy, and collaboration
- Hybrid model with a supportive, pragmatic leadership team
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