
Credit Operations Specialist
2 days ago
We are seeking a skilled Credit Operations Specialist to join our team in Asia. This is a 70% processing, 30% leadership role that requires someone who excels in detail and enjoys supporting a capable team.
You will oversee the credit ledger, manage collections and reconciliations, and maintain day-to-day control over credit performance with administrative support from the wider ANZ credit team.
This role needs someone who brings structure, supports without overshadowing, and leads by doing, not directing.
Key Responsibilities:- End-to-end ownership of the credit ledger, including reconciliations, collections, and stakeholder follow-up
- Monitoring and assigning tasks within the shared inbox and credit queues
- Providing daily support, escalations, and check-ins with the credit team across brands
- Leading short team huddles every few days, focused one to one's with team members and overseeing annual goal setting and mid-year reviews
- Driving process improvements and efficiency gains in tandem with business as usual delivery
- Partnering with the Financial Controller on reporting, internal controls, and escalation of risk
Necessary Skills:
- Proven background in transactional credit or credit controller roles looking for a step up
- Experience managing an end-to-end ledger independently
- A pragmatic, hands-on leadership style- you guide and thrive in a collaborative team environment
- Strong sense of ownership and accountability- you understand the importance of business unit distinction in shared services
- Experience balancing operational delivery with process improvement initiatives
- Experience in partnering with operational teams(bringing in the wider communication/ interactions strength for stakeholder management and collaboration)
- Experience working in shared services or multi-brand environments
- Exposure to MYOB EXO accounting software or large ERP systems
- Familiarity with coaching and performance review processes
We offer a hybrid model with a supportive, pragmatic leadership team. Join us in driving real impact across the ANZ credit operations.
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