Strategic Leadership Opportunity in Credit Operations

4 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $150,000 - $180,000
Senior Credit Operations Manager

This key leadership role offers the opportunity to drive operational excellence, customer service, and compliance in a highly respected organisation.

You will be empowered to shape strategic decisions, foster a positive and inclusive workplace culture, and champion process improvements that enhance both team performance and customer outcomes.

  • Play a central role in shaping credit operations strategy for a high-profile financial institution with a reputation for excellence in customer service and compliance.
  • Benefit from flexible working arrangements, comprehensive training programs, and generous pension contributions designed to support your career progression and work-life balance.
  • Join an inclusive and collaborative team environment where your expertise in people leadership and credit management will be valued and developed through ongoing support and knowledge sharing.
Key Responsibilities:

Key Responsibilities:

As Senior Credit Operations Manager, you will be entrusted with leading a diverse team across multiple locations while driving operational excellence in all aspects of credit management. Your day-to-day responsibilities will involve:

  • Oversight of workflow allocation to maximise productivity;
  • Implementation of robust risk frameworks;
  • Development of innovative process improvements;
  • Guidance of complex decision-making;
  • Building of strategic partnerships;
  • Presentation of key insights externally;
  • Identification of developmental needs;
  • Reporting on performance metrics;
  • Collaboration on audits;
  • Ensuring compliance with evolving regulations.

Success in this role requires you to nurture talent within your team through supportive leadership while maintaining rigorous standards of service delivery.

Required Skills and Qualifications:

Required Skills and Experience:

To excel as Senior Credit Operations Manager, you will bring extensive experience from senior roles within residential mortgage credit management—ideally spanning more than fifteen years—with deep exposure to people leadership over at least a decade.

  • Degree qualification in Commerce, Banking, Law or Risk Management is desirable but not mandatory if equivalent experience can be demonstrated.
  • At least 15 years' proven experience in senior credit management roles within the residential mortgage industry is essential for success in this role.
  • A minimum of 10 years' experience in people management or people leadership positions is required to effectively lead cross-functional teams.
  • Professional accreditation relevant to credit management or risk assessment would be advantageous but not compulsory.
Benefits:

The organisation stands out for its commitment to creating an inclusive environment where every employee's contribution is recognised. Flexible working opportunities tailored to individual needs are offered, alongside generous pension contributions that secure your future.

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