Senior Desktop Support Specialist

24 hours ago

Sydney, New South Wales, Australia beBeeComputer Full time $90,000 - $105,000

Job Title: Systems Administrator

Job Summary:

A skilled IT Professional is required to provide frontline support for desktop hardware, software, and peripheral devices.

Key Responsibilities:
  • Provide technical assistance for desktop hardware, software, and peripheral devices.
  • Install, configure, and maintain desktop software applications.
  • Manage queues through the department's service management tool.
  • Create and maintain Standard Operating Procedures for common desktop practices.
  • Perform routine maintenance on desktop hardware.
  • Maintain an asset register and perform regular audits.
  • Work collaboratively with IT teams and stakeholders to resolve complex technical issues.
Requirements:
  • Demonstrated understanding of various legacy windows operating systems (Win7, XP).
  • Proficiency in troubleshooting legacy hardware and software issues.
  • Excellent interpersonal and customer service skills.
  • Ability to work well in a team environment.
  • Security clearance or ability to obtain it.

For more information, please contact Zainab.

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