Senior Technical Support Specialist

2 days ago

Sydney, New South Wales, Australia beBeeTroubleshooter Full time $130,000 - $170,000
Senior Technical Support Specialist">

This role is for an experienced professional who can handle complex technical issues and provide expert advice to customers. The ideal candidate will have a strong background in troubleshooting, problem-solving, and communication.

The position requires a high level of expertise in multiple areas, including PowerShell scripting, cloud deployment, and virtual desktop infrastructure. Strong knowledge of system management components, such as WinRM and WMI, is also essential.

">Responsibilities
  • Technical Support: Investigate and resolve complex customer technical issues, providing expert advice and guidance where needed.
  • Troubleshooting: Develop and implement effective troubleshooting strategies to identify and resolve technical issues efficiently.
  • Knowledge Sharing: Share knowledge and best practices with colleagues and customers, contributing to the development of new technologies and processes.
">Requirements

To be considered for this role, you must have:

  • A minimum of 5 years' experience in technical support or consulting.
  • Strong verbal and written communication skills, with the ability to articulate complex technical concepts clearly.
  • A bachelor's degree in computer science or a related field, or equivalent experience.
">Benefits

As a Senior Technical Support Specialist, you will enjoy:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The chance to work with a talented team of experts.
">

This is a challenging and rewarding role that offers the opportunity to develop your skills and advance your career. If you are a motivated and enthusiastic individual with a passion for technology, we encourage you to apply.

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