Customer Service Representative

6 days ago


Sunnybank Hills, Queensland, Australia HSBC Full time

At HSBC, we're committed to providing exceptional customer experiences. As a Personal Banking Consultant, you'll play a key role in delivering tailored solutions to our customers in Queensland, at our Sunnybank branch.

Your responsibilities will include:

  • Providing expert advice on personal banking products and services
  • Liaising with customers to understand their needs and preferences
  • Introducing and promoting digital banking solutions to enhance customer convenience
  • Contributing to the development of customer-centric strategies
  • Managing customer feedback and enquiries
  • Participating in ongoing training and development plans to stay up-to-date with industry trends

As an HSBC employee in Australia, you'll enjoy access to competitive pay, flexible working arrangements, and a range of employee benefits, including market-leading health cover and subsidised banking products.



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