Community Outreach Coordinator

19 hours ago

City of Parramatta Council, Australia beBeeCommunity Full time $60,000 - $70,000
Job Description:

This role is perfect for someone who can provide excellent customer service and communicate effectively with various stakeholders.

We are seeking a highly organised individual who enjoys working with people and making a positive difference in the community.

  • Responsibilities include creating and sharing flyers, notices and updates to keep the community informed
  • Engaging with impacted property owners, community members and stakeholders through various means
  • Being a point of contact for the public, answering questions about local civil works
  • Logging and tracking customer complaints and enquiries in an online portal
  • Providing day-to-day admin support to the team

Key Responsibilities:

  • Create and share flyers, notices and updates to keep the community informed
  • Engage with impacted property owners, community members and stakeholders through various means
  • Be a point of contact for the public, answering questions about local civil works
  • Log and track customer complaints and enquiries in an online portal
  • Provide day-to-day admin support to the team
Required Skills and Qualifications:

Key Requirements:

  • Strong administration and organisational skills
  • Excellent communication and interpersonal skills
  • A calm and caring approach when handling complaints or concerns
  • A creative side and ability to produce clear and effective information

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