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Senior Administration Officer
2 months ago
About the Role
The Mater Group Administration team has an opportunity available for an experienced Senior Administration Officer to join the Mater Cancer Care Centre (MCCC) Team.
We have a full-time position available based at our campus with our private and public team.
Key Responsibilities
- Providing exceptional customer service to patients and clients.
- Providing administrative support to clinical and medical staff.
- Maintaining a high level of discretion and confidentiality, complying with administration and financial policy and procedures, maintaining accurate, current, and accessible files, including maintenance of records of relevant meetings and discussions.
- Demonstrating highly developed written communication skills including the ability to draft routine correspondence on behalf of the senior management.
- Providing administrative assistance to other senior staff and others as requested.
- Exercising judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined.
- Maintaining and meeting multiple KPIs daily.
- Supporting staff training.
About You
To be successful in this role, you will demonstrate:
- Experience in providing medical administration support.
- Highly developed time management and organisational skills.
- Strong computer skills including competence in using patient administration systems (or the ability to quickly learn new systems).
- Excellent customer service and interpersonal communication skills.
- Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment.
- Ability to use Excel.
Why Join Us?
The Mater Group is a leader in healthcare, education, and research, providing care for almost 700,000 patients a year across a network of hospitals.
We are a not-for-profit organisation that values diversity and inclusion, and we welcome applications from individuals of all backgrounds and abilities.
We offer a range of benefits, including salary packaging arrangements, access to leading education and professional development, and a range of staff benefits.
