Customer Service Liaison
1 month ago
Strike Group Australia is a leading provider of innovative hands-free technology solutions. Our product range includes high-quality car phone holders, cradles, mounts, car kits, antennas, RAM Mounts, and rugged cases.
About YouWe are looking for a highly skilled and experienced customer service professional to join our team. The ideal candidate will have a strong background in customer service, with a focus on resolving customer complaints and queries in a timely and professional manner.
Key Responsibilities- Provide exceptional customer service through various communication channels, including phone, email, and social media.
- Respond to customer complaints and queries in a timely and professional manner.
- Resolve customer issues through effective problem-solving and negotiation skills.
- Collaborate with internal teams to ensure effective communication and issue resolution.
- Maintain accurate records of customer interactions and issues.
- Minimum 2 years of customer service experience in a similar role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and critical thinking skills.
- Ability to maintain confidentiality and handle sensitive information.
- Basic computer skills and proficiency in Microsoft Office.
As a customer service professional at Strike Group Australia, you will have the opportunity to work with a dynamic team and contribute to the growth and success of the company. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development.
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Customer Service Liaison Specialist
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Customer Service Liaison
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Customer Service Liaison Specialist
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