Accounts and Customer Service Liaison
1 month ago
About the Role
We are seeking a highly skilled and proactive Accounts and Customer Service Liaison to join our team at Followmont Transport.
The successful candidate will be responsible for managing customer relationships, resolving disputes, and ensuring timely payments.
This role plays a critical part in maintaining our company's reputation for exceptional service and financial integrity.
Key Responsibilities:
- Payment Processing: Allocate payments as required and ensure payment promises are kept
- Reconciliation: Regularly reconcile accounts receivable records to ensure accuracy and consistency
- Collections: Follow up with clients on overdue payments
- Dispute Resolution: Address and resolve any billing discrepancies or client queries regarding invoices
- Record Keeping: Maintain accurate and up-to-date records of all transactions and communications related to accounts receivable
- Collaboration: Work closely with the accounts receivable, sales, and customer service teams to ensure smooth billing and payment processes
About You
To succeed in this role, you will need:
- Excellent communication, negotiation, and investigation skills
- A proactive approach to identifying and solving problems
- Ability to work independently and as part of a team
- Strong attention to detail and organisational skills
- High level of integrity and professionalism
What We Offer
Followmont Transport offers a competitive salary package of AU$65,000 - AU$80,000 per annum, depending on experience. Our benefits include:
- Competitive salary and wage structure
- Opportunities for career advancement and professional development
- Supportive work environment
- Flexible working hours
- Recognition programs
Location
Eagle Farm, 4009
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