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Customer Growth Specialist
2 weeks ago
We are seeking a highly skilled Key Account Manager to join our team. The successful candidate will be responsible for managing Transport and Treatment portfolios, working closely with our team across various locations to contribute to sales and marketing strategies.
This role involves gathering competitive intelligence, monitoring market trends, and analysing industry data to deliver actionable insights and reports for senior leadership.
Responsibilities:- Sales Strategy Development: Develop and implement a sales plan to achieve sales, profit, and growth targets
- Customer Engagement: Conduct regular sales visits to customer locations and regions as outlined in the sales plan
- Product Expertise: Provide expert advice, support customers, and tailored engineering solutions with Xylem WI products
- Service Promotion: Actively promote Xylem WI services, spare parts, and long-term preventative maintenance agreements to establish customer satisfaction and retention
- Tender Opportunities: Identify any tender opportunities and future construction projects and follow up on leads to build a strong sales pipeline
- Experience: Previous experience in marketing and sales with the Water Infrastructure sector (Highly desirable)
- Qualifications: Tertiary qualifications in sales, engineering, or business
- Skills: Demonstrated ability to build and maintain strong, long-lasting customer relationships, exceptional communication and negotiation skills, excellent time management abilities, with attention to detail
This is an exciting opportunity for a results-driven professional with excellent sales and customer service skills to make a significant impact.
