Customer Growth Specialist
3 days ago
We seek an experienced Customer Growth Specialist to drive revenue expansion, enhance customer satisfaction, and strengthen partnerships.
This role plays a pivotal part in achieving sales targets, fostering business growth, and building strong relationships with customers.
Key Responsibilities:- Develop and execute strategies to increase direct customer profitability within assigned territories.
- Build and maintain relationships with current and potential customers to drive retention and growth.
- Collaborate with stakeholders to ensure effective partnership management and seamless communication.
- Analyze data and prepare accurate quotes, including cost analysis and pricing.
- Optimize customer pricing to maximize margins and drive revenue growth.
- Provide timely sales reporting and account updates to stakeholders.
- Support sales tracking and follow-up processes to ensure exceptional service delivery.
- High school diploma or equivalent work experience is required.
- Strong negotiation, communication, and interpersonal skills are essential.
- Proficiency in Microsoft Office and ERP systems is necessary.
- Excellent organizational and time management abilities are required.
- Team player with proven relationship-building skills is desired.
- Industry experience is highly desirable but not mandatory.
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