Customer Service Leadership Role

3 weeks ago


Modbury, South Australia Myer Full time

About Myer

At Myer, we're a department store that's been part of Australian communities for over a century. We're more than just a place to shop – we're a hub for making life-long friendships, finding new opportunities, and being part of something special.

Our Tea Tree Plaza store is at the heart of our operations, with a team of passionate leaders driving sales and customer satisfaction. As the Customer Service Manager, you'll be part of this leadership team, responsible for championing our customer-first approach, managing day-to-day operations, and driving sales.

About the Role

  • Job Summary
  • You will lead a high-performing team to deliver exceptional customer service, drive sales, and meet key performance indicators (KPIs).
  • Develop and implement strategies to enhance productivity, efficiency, and customer experience.
  • Foster a positive work environment, promoting teamwork, open communication, and employee development.

Key Responsibilities

  • Leadership and Team Management
  • Recruit, train, and develop a skilled team of sales associates and managers to achieve business objectives.
  • Collaborate with colleagues across departments to ensure seamless operational processes.
  • Sales and Performance
  • Drive sales growth through effective merchandising, visual display, and promotions.
  • Analyze sales data, identifying trends and opportunities to optimize sales performance.
  • Employee Engagement and Development
  • Develop and implement training programs to enhance employee skills and knowledge.
  • Mentor and coach team members to achieve their career goals.

About You

  • You have previous retail management experience, preferably in a similar role or as an area manager.
  • You possess excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire your team.
  • You are results-driven, with a proven track record of meeting sales targets and achieving KPIs.
  • You are proficient in financial management, including budgeting, forecasting, and inventory control.

Benefits

  • Competitive salary: $80,000 - $110,000 per annum
  • A comprehensive benefits package, including health insurance, superannuation, and paid leave.
  • Opportunities for professional growth and development within the company.
  • A dynamic and supportive work environment, with regular feedback and coaching.

What's Next?

We invite applications from motivated and experienced retail professionals who are passionate about delivering exceptional customer experiences. If you're a natural leader with a customer-centric approach, apply now to join our team



  • Modbury, South Australia Myer Full time

    About UsMyer is a renowned Australian department store with a rich history and a strong commitment to delivering exceptional customer experiences. With a presence across the country, we strive to provide an inclusive and supportive work environment that fosters growth and development.Our VisionWe aim to be the go-to destination for fashion, beauty, and...


  • Modbury, South Australia Myer Full time

    About the RoleAs a Customer Service Manager at Myer, you will lead Service & Selling teams to success by delivering superior customer service and making profitable sales. This role is an excellent opportunity to champion our Customer First Plan, manage day-to-day operations, and drive sales.You will be responsible for managing the daily activities of your...


  • Modbury, South Australia Travelex Full time

    Unlock Your Potential as a Retail LeaderWe are seeking a self-motivated and friendly retail expert to lead our Retail Team at Travelex, the world's largest foreign exchange company. As Store Leader, you will be responsible for the overall performance of your assigned store, reporting into the Area Manager.About the OpportunityThis is an exciting opportunity...


  • Modbury, South Australia Myer Full time

    About Myer Tea Tree PlazaAt Myer, we pride ourselves on being a place where our Team Members can grow and thrive. As a valued member of our leadership team, you'll have the opportunity to make a real difference in the lives of our customers and colleagues.


  • Modbury, South Australia Myer Full time

    Role OverviewWe are seeking a highly skilled Customer Service Director to lead our Service & Selling teams at Myer Tea Tree Plaza.As a key member of the leadership team, you will be responsible for championing our Customer First Plan and driving sales through exceptional customer service.The ideal candidate will have previous experience as a retail manager...


  • Modbury, South Australia Datacom Full time

    About the RoleWe are seeking a highly motivated and skilled Customer Service Representative to join our team at Datacom. As a key member of our customer service team, you will play a critical role in providing exceptional service to our clients across Australia and the world.This is a full-time opportunity that requires full availability across our operating...


  • Modbury, South Australia SA Health Full time

    **Job Overview:**We are seeking an experienced Registered Nurse to lead our team at the Geriatric Evaluation Management Unit.The successful candidate will be responsible for overseeing daily operations, ensuring adherence to best practices and fostering a positive work environment. They will also develop and implement patient-centred care plans in...


  • Modbury, South Australia Datacom Full time

    About the RoleWe are seeking a highly motivated Customer Service Representative to join our team supporting the Department of Home Affairs in Modbury. As a key member of our customer service team, you will be responsible for providing exceptional support services to customers across Australia and the world.As a Customer Service Ambassador, you will be...


  • Modbury, South Australia Datacom Full time

    Are you passionate about delivering exceptional customer experiences? We have an exciting opportunity for a Customer Service Representative to join our team in Modbury, supporting the Australian Passport Office.We offer a dynamic work environment with a focus on meeting quality outcomes for customers. As a key member of our team, you will provide essential...


  • Modbury, South Australia Foot Locker Full time

    Job DescriptionThis is a store leadership position that requires exceptional leadership skills and experience in customer-facing sales settings. The successful candidate will be responsible for leading, coaching and developing all team members to provide an exceptional customer experience.About the RoleThe Store Manager will report to the District Manager...


  • Modbury, South Australia Datacom Full time

    Role OverviewWe are seeking a talented Customer Service Representative to join our team in Modbury, supporting the Department of Home Affairs. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to customers across Australia and the world.About The JobThis is a challenging yet rewarding role that...


  • Modbury, South Australia Myer Full time

    About MyerMyer is a leading Australian department store with a rich history of serving communities across the country. With a strong commitment to customer satisfaction, we strive to create a unique shopping experience that goes beyond just products.About the RoleWe are seeking an experienced Customer Service and Sales Leader to join our team at Tea Tree...


  • Modbury, South Australia BankSA Full time

    Excel in a Rewarding Part-Time RoleAbout the Opportunity:We are seeking a highly skilled Customer Service Representative to join our team at BankSA's Modbury Triangle branch. This is a part-time role that offers a unique opportunity for individuals to build on their customer service and sales career while making a meaningful difference in the lives of our...


  • Modbury, South Australia Myer Full time

    Myer is a renowned Australian department store, committed to delivering exceptional customer experiences. As the Customer Service Manager at our Tea Tree Plaza location, you will be responsible for leading our Service & Selling teams to success.Reporting to the Assistant Store Manager, you will champion our Customer First Plan, manage day-to-day operations,...


  • Modbury, South Australia Coles Full time

    About Coles SupermarketsWe are a leading Australian retailer with over 800 supermarkets across the country. Our team is diverse, energetic and passionate about delivering exceptional customer experiences.Our stores offer a wide range of products and services to meet the needs of our customers. We are committed to providing great value, quality and choice to...


  • Modbury, South Australia Datacom Full time

    About DatacomDatacom is one of Australia and New Zealand's leading providers of IT professional services. Our company has maintained a dynamic, agile atmosphere that is often lost in larger organisations.We value our employees and offer a range of perks such as social events, chill-out spaces and professional development courses to name a few.Role...


  • Modbury, South Australia Corasol Full time

    TEA TREE PLAZAWe are seeking an Assistant Store Manager to join our team at Corasol, Australia's leading footwear fashion brand.A competitive salary of $80,000 - $90,000 per annum.An exciting opportunity to lead a dynamic team and contribute to the success of our business.About Us:At Corasol, we are passionate about delivering high-quality, stylish footwear...


  • Modbury, South Australia Myer Full time

    About Myer Tea Tree PlazaAt Myer, we strive to create a workplace where our Team Members feel valued, supported, and empowered to succeed. Our leadership team is dedicated to fostering an environment that promotes growth, learning, and collaboration.Role OverviewWe are seeking a seasoned Retail Operations and Customer Service Director to lead our sales and...


  • Modbury, South Australia Telstra Limited Full time

    At Telstra Limited, we're on a mission to build a connected future for everyone. Our purpose is to provide the best experience and deliver the best tech on the best network.We have an exciting opportunity for a Retail Sales Consultant to join our team at the MODBURY store. As a key member of our retail team, you'll be responsible for delivering exceptional...


  • Modbury, South Australia The Just Group Full time

    Smiggle, a leading stationery brand in the UK & Ireland, is part of The Just Group. Founded in Melbourne Australia in 2003, Smiggle has expanded rapidly with over 300 stores across various countries.The company is known for its bold, quirky, and fun products that appeal to customers of all ages.We are currently seeking a skilled Sales Assistant on a...