Customer Service Team Lead
2 weeks ago
Myer is a renowned Australian department store, committed to delivering exceptional customer experiences. As the Customer Service Manager at our Tea Tree Plaza location, you will be responsible for leading our Service & Selling teams to success.
Reporting to the Assistant Store Manager, you will champion our Customer First Plan, manage day-to-day operations, and drive sales. Your expertise in people leadership and ability to inspire your team will be crucial in achieving our goals.
We are seeking an experienced retail professional with a proven track record of driving sales and leading high-performing teams. Your strong customer service skills, excellent communication abilities, and passion for delivering results will make you an ideal candidate for this role.
In this exciting opportunity, you will have the chance to:
- Lead and motivate a high-performing team to achieve sales targets
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with the leadership team to drive business growth and profitability
Apart from your extensive experience in retail management, you will also possess:
- Excellent time management and prioritization skills
- Strong analytical and problem-solving abilities
- A passion for delivering exceptional customer service
- A collaborative and inclusive leadership style
We offer a competitive salary package, including an estimated $80,000 - $110,000 per year, depending on experience. You will also enjoy benefits such as career development opportunities, access to exclusive discounts, and a dynamic work environment that values diversity and inclusion.
Join our dedicated team at Myer Tea Tree Plaza and take your career to the next level. Apply now to become a part of our dynamic retail team.
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