Senior Application Engineer

3 weeks ago

City Of Greater Dandenong, Australia Danfoss Full time
Job Title: Senior Application Engineer

At Danfoss, we are seeking a highly skilled Senior Application Engineer to join our team. As a key member of our sales organization, you will play a critical role in providing technical product advice and post-sales support to internal and external customers.

Key Responsibilities:
  • Provide technical product advice and support to customers, including product specifications, project management, and component selection.
  • Assist sales teams with execution of sales plans, including preparation of product specifications and project management.
  • Work closely with sales leaders to develop and implement sales strategies.
  • Manage sales pipelines through Sales Force and provide technical support to customers.
  • Conduct product training for internal and external stakeholders, including customers, wholesalers, and sales partners.
  • Provide engineering advice to consultants, mechanical contractors, and system integrators.
  • Collaborate with marketing to create product literature and tools for the Pacific market.
  • Communicate and coordinate activities with factory or suppliers on outstanding issues, requirements, or product launches.
  • Ensure activities are carried out in accordance with Danfoss quality procedures.
  • Liaise with Danfoss product specialists and maintain effective networks.
  • Understand and analyze competitor information and liaise with internal stakeholders.
  • Attend meetings, conferences, and technical presentations to customers locally and overseas.
Requirements:
  • Bachelor's degree in engineering or refrigeration trade qualifications.
  • 5+ years of relevant industry experience.
  • High-level knowledge of product application in cooling systems, including testing, measurement equipment, and electrical and mechanical codes.
  • Experience in Microsoft Office Suite, SAP, and other database systems.
  • Excellent analysis and problem-solving skills.
  • Fluency in English with strong communication and negotiation skills.
  • Australian citizen or permanent resident.
  • Ability to work with international teams in a global matrix organization.
  • Cooperative and excellent interpersonal skills.
Employee Benefits:
  • Salary package including performance-based incentive.
  • Employer-paid parental leave and paternity leave.
  • Health and wellbeing initiatives.
  • Access to employee assistance program.
  • Opportunity to join employee resource groups.
  • Employee referral program.

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