Senior Application Engineer
1 week ago
As a Senior Application Engineer at Danfoss, you will be responsible for providing technical product advice and post-sales support to internal and external customers. You will assist and support sales with the execution of sales plans, including preparation and definition of product specifications, project management, selection and cross-reference of components, provision of data sheets, instructions, and quotations.
- Provide technical product advice and post-sales support to internal and external customers.
- Assist and support sales with the execution of sales plans.
- Work closely with sales leaders of the selling organizations OEM, Commercial Buildings, and Electronic Controls and Services.
- Assist with managing sales pipelines through Sales Force.
- Provide technical support and backup to customers on commissioning support, product queries, and technical issues, as well as processing of service/warranty claims.
- Conduct product training for internal/external sales, customers, wholesalers, sales partners, and service partners.
- Provide engineering advice to consultants, mechanical contractors, system integrators, and refrigeration retailers.
- Work with marketing to create necessary tools and literature for the Pacific market, including development and implementation of product bulletins, announcements, and case study material for wholesale, OEMs, system integrators, and refrigeration retailers.
- Communicate and coordinate activities with factory or suppliers on outstanding issues, requirements, or product launches.
- Carry out activities in accordance with Danfoss quality procedures.
- Liaise and maintain effective networks with Danfoss product specialists in the APR region and globally.
- Understand and analyze competitor information and liaise with required internal stakeholders both locally and overseas.
- Be available to attend meetings, conferences, and technical presentations to customers locally and overseas.
At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. If you feel like your profile is not a perfect match, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.
The ideal candidate possesses the following skills:
- Bachelor/Diploma of engineering or Refrigeration trade qualifications.
- 5+ years of relevant industry experience.
- High-level knowledge of product application in cooling systems, including testing, measurement equipment, electrical and mechanical codes, refrigeration/mechanical componentry, and principles.
- Experience in Microsoft Office Suite (Word, Excel, SAP, and other database systems).
- Excellent analysis and problem-solving skills.
- Fluency in English with strong communication and negotiation skills.
- Australian citizen or permanent resident.
- Ability to work with international teams in a global matrix organization.
- Cooperative and excellent interpersonal skills.
We are excited to offer you the following benefits with your employment:
- Salary Package including Performance-Based Incentive.
- Employer-Paid Parental Leave and Paternity Leave.
- Health and Wellbeing Initiatives.
- Access to Employee Assistance Program.
- Opportunity to join Employee Resource Groups.
- Employee Referral Program.
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