Workplace Technology Specialist

6 days ago

Sydney, New South Wales, Australia Ambition Group Full time

Workplace Technology Specialist

We are seeking a skilled and dynamic End User Computing Specialist to join our Service Desk team at Ambition Group. As a key member of our team, you will be responsible for providing technical support to end users, ensuring a seamless and efficient end-user experience.

Key Responsibilities:

  • Provide technical support for end users, ensuring a high level of customer satisfaction
  • Lead the implementation and ongoing maintenance of Microsoft Intune, ensuring a secure and efficient environment
  • Develop and maintain the Standard Operating Environment, enhancing the infrastructure for optimal performance
  • Mentor and up-skill the existing desktop support team to align with evolving technologies and best practices
  • Proactively identify and resolve potential issues, contributing to a proactive and preventative support environment
  • Provide support for audio-visual rooms and equipment, ensuring seamless functionality for meetings and presentations

Qualifications and Experience:

  • Minimum 5 years of experience in EUC/desktop support
  • Experience with SOE engineering and build
  • Able to work with patch deployment
  • Supported SCCM and or Intune
  • Ideally worked with Microsoft Defender
  • Exceptional communication skills and the ability to work collaboratively in a team environment

About Ambition Group:

Ambition Group is a reputable professional services business with a strong international presence. We are committed to delivering exceptional service to our clients and are seeking a skilled and dynamic End User Computing Specialist to join our team.

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