Workplace Technology Specialist

5 days ago

Sydney, New South Wales, Australia Aurecon Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Workplace Technology Specialist to join our vibrant team at Aurecon Group. As a key member of our in-house IT support team, you will play a vital role in delivering exceptional guidance and support to our employees, clients, and partners.

Key Responsibilities
  1. Customer-Centric Support: Provide top-notch support and service to end users, ensuring their needs are met promptly and effectively.
  2. Technology Integration: Assist with technology deployment, ensuring seamless integration of laptops and mobile devices.
  3. Collaboration Champion: Support Microsoft Teams hybrid meetings, live events, and video conference endpoints to facilitate efficient collaboration.
  4. Asset Management: Maintain accurate records of IT equipment, including laptops, tablets, and mobile phones.
  5. Relationship Building: Establish and nurture relationships across the business, including senior-level management.
Requirements
  1. Strong Interpersonal Skills: Ability to work independently as well as part of a team.
  2. Strong Technical Aptitude: Ability to quickly learn new software and technologies.
  3. Technical Experience: Experience with Windows, Microsoft 365, Active Directory, printers, and hardware + software support.
  4. Installation and Removal: Experience with installing (and removing) Windows operating systems (specifically Windows 10 and 11).
  5. Qualifications: Tertiary qualification in Information Technology, Computer Science or similar, OR equivalent experience from which comparable skills, knowledge, and abilities have been achieved.
  6. Eligibility: Right to live and work in Australia.
What We Offer

We value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and supported. We offer a range of benefits, including highly competitive paid parental leave, cultural holiday swaps, and a wellbeing platform.

We are an equitable-opportunity employer that values diverse perspectives and the contribution that every one of our people makes to our culture. We want you to bring your whole self to work and be confident that your voice will be heard.

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