Vacation Experience Ambassador

3 weeks ago


Surfers Paradise, Queensland, Australia Travel + Leisure Co. Full time
Delivering Exceptional Experiences

We are a value-driven organization that puts the world on vacation. Our mission is simple: to create unforgettable experiences for travelers worldwide.

As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience at our resort locations across the globe.

With a passion for meeting new people and delivering excellent customer service, you will thrive in our fast-paced environment where innovation and growth drive our success.

Salary and Benefits

We offer a competitive salary and a range of benefits including discounted hotel stays, subsidised private health insurance, professional development funding, and monthly, quarterly and yearly recognition programs.

Required Skills and Qualifications

  • Previous experience in a similar hotel position
  • Genuine passion for customer service and the local area
  • Excellent communication skills with strong interpersonal skills
  • Enthusiastic, self-motivated and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system advantageous
  • Ability to recognize and solve problems in the workplace
  • Meet targets and KPI's as set by the business
  • Clearly articulate the benefit of traveling within Wyndham Destinations community
  • Ability to work a flexible schedule, including nights, weekends, public and school holidays

About Us

We are a global company that values inclusivity, excellence, and fun. Our Surfers Paradise resort is located on the picturesque Gold Coast, renowned for its beautiful coastline, serene canals and enjoyable local attractions. We strive to strengthen our business, neighboring communities, and the customer experience. Join us and build a career where memories start with you.



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