Customer Experience Ambassador

7 days ago


Surfers Paradise, Queensland, Australia Travel + Leisure Co. Full time

Welcome to Travel + Leisure Co., a value-driven organization dedicated to delivering exceptional customer experiences. We're seeking a talented Customer Experience Ambassador to join our team in Surfers Paradise.

Company Overview

We put the world on vacation by providing unparalleled hospitality at over 270 vacation club resort locations worldwide. Our mission is simple: to inspire unforgettable moments for millions of travelers every year.

Innovative and growth-oriented, our work environment fosters continuous learning and fun. Every day presents an opportunity to turn vacation inspiration into extraordinary experiences for our guests.

About the Role

As a Guest Experience Host, you'll be responsible for ensuring that our guests have an unforgettable stay. Your passion for customer service, local knowledge, and excellent communication skills will make you stand out in this role.

  • Your previous experience in a similar hotel position has equipped you with the skills to deliver exceptional customer experiences.
  • You genuinely care about providing outstanding service and have a deep understanding of the local area.
  • Your strong interpersonal skills enable you to build rapport with guests from diverse backgrounds.
  • You're an enthusiastic, self-motivated individual who consistently meets targets and KPIs.
Benefits

At Travel + Leisure Co., we invest in our people's growth and development. As a valued member of our team, you can expect:

  • A competitive base salary ranging from $60,000 to $80,000 per annum, depending on experience.
  • Discounted hotel stays across the globe, perfect for exploring new destinations.
  • Subsidized Private Health Insurance upon successful completion of your probation period.
  • Professional development funding to help you advance your career.
  • Monthly, Quarterly, and Yearly Recognition Programs that celebrate your achievements.
What You'll Gain

This role offers a unique opportunity to grow your career within a dynamic organization. By joining our global team, you'll have access to:

  • A supportive work environment that encourages collaboration and teamwork.
  • Ongoing training and development opportunities to enhance your skills.
  • A chance to contribute to the success of a company that puts the world on vacation.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.



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