Vacation Experience Ambassador

3 weeks ago


Surfers Paradise, Queensland, Australia Travel + Leisure Co. Full time
Make a Difference in the Lives of Travelers

We are a value-driven organisation that promotes continual growth and development for its people. As a key member of our team, you will play a vital role in delivering exceptional customer experiences to millions of travelers worldwide.

About Us

At Travel + Leisure Co., our mission is to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and Sports Illustrated Resorts. We have more than 19,000 associates who work together to deliver unforgettable experiences at over 270 resort locations globally.

The Role

We are seeking an enthusiastic Guest Experience Host & Face to Face Lead Generator to join our Surfers Paradise team. In this role, you will be responsible for greeting and registering owners and guests, providing information on local area attractions, and completing all department-related paperwork. You will also meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream.

Your Responsibilities

  • Greet and register owners and guests
  • Provide information on local area attractions
  • Complete all department-related paperwork
  • Meet guests face to face and generate sales appointments
  • Work closely with the resort operations team to provide a high level of service
  • Clearly articulate the benefits of traveling within Wyndham Destinations community
  • Meet targets and KPIs as set by the business

Requirements

To succeed in this role, you will need previous experience within a similar hotel position, genuine passion for customer service and the local area, excellent communication skills, and high levels of computer literacy. You should also be able to recognize and solve problems in the workplace and be available for weekend and public holiday shifts.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of $AUD60,000 - $80,000 per annum, plus professional development funding, discounted hotel stays across Australia, Fiji, New Zealand, and great career development opportunities.



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