Vacation Experience Ambassador
2 weeks ago
We're Vacation Ownership Specialists at Wyndham Destinations, and our mission is to put the world on vacation. Our business encompasses Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and Sports Illustrated Resorts. With over 19,000 associates across more than 270 vacation club resort locations worldwide, we offer endless opportunities for growth and innovation.
As a Guest Experience Host & Face to Face Lead Generator in our Surfers Paradise team, you'll be part of an inclusive environment where excellence meets fun. If you love meeting new people and delivering exceptional customer service with enthusiasm, this role is perfect for you.
Your Key Responsibilities- Greet and register owners and guests efficiently
- Provide insider knowledge on local attractions and activities
- Ensure accurate completion of all department-related paperwork
- Utilize communication equipment, including telephones, facsimiles, and computers
- Meet guests face-to-face and generate sales appointments for our resorts and livestream sessions
- Build rapport and establish common ground with customers to deliver an unforgettable experience
- Collaborate with the resort operations team to provide seamless check-in experiences
- Clearly communicate the benefits of traveling within the Wyndham Destinations community
- Achieve set targets and KPIs
- This role requires flexibility, including weekend and public holiday shifts
At Wyndham Destinations, we value our people's growth and development. Some of our many benefits include:
- Professional development funding to enhance your skills
- Discounted hotel stays across Australia, Fiji, New Zealand, and other destinations
- Excellent career advancement opportunities
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