Vacation Experience Ambassador
3 weeks ago
We're looking for a passionate individual to join our Surfers Paradise team as a Guest Experience Host and Face to Face Lead Generator. If you have excellent communication skills, enjoy meeting new people, and thrive in a fast-paced environment, this could be the perfect opportunity for you.
Key Responsibilities- Greet and register owners and guests, providing exceptional service throughout their stay
- Offer personalized recommendations on local attractions and activities
- Ensure seamless transitions through check-in and facilitate sales appointments for our resorts and livestreams
- Foster strong relationships with customers to deliver outstanding experiences
- Collaborate with resort operations teams to provide high-quality service
- Effectively articulate the benefits of traveling within Wyndham Destinations' community
- Meet targets and KPI's set by the business
About You
- Prior experience in a similar hotel or customer-facing role
- Excellent communication and interpersonal skills
- Enthusiastic, self-motivated, and positive attitude
- Immaculate presentation and professional grooming standards
- High computer literacy and proficiency in PMS systems (Hirum, Fidelio, Opera etc.) advantageous
- Problem-solving abilities and flexibility to work a varied schedule including nights, weekends, public, and school holidays
At Travel + Leisure Co., we pride ourselves on delivering exceptional guest experiences. As a member of our team, you'll benefit from:
- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
- Great career development opportunities
Estimated Salary: $60,000 - $80,000 per year
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
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