Banking Consultant, Raymond Terrace NSW

3 weeks ago

Raymond Terrace, New South Wales, Australia Australia and New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled Banking Consultant to join our team in Australia. As a key member of our Retail Banking team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Provide personalized banking solutions to customers, meeting their end-to-end financial needs and goals.
  • Act as a role model and peer coach, delivering a high standard of customer service and ensuring customers are satisfied and become strong advocates for our bank.
  • Collaborate with colleagues to achieve business objectives, contributing to a significant uplift in customer engagement and advocacy.
  • Stay up-to-date with industry trends and regulatory requirements, ensuring compliance with bank policies and procedures.
Requirements
  • Exceptional customer focus, with retail experience an advantage.
  • Ability to multi-task and adapt to change and ambiguity.
  • Strong communication and interpersonal skills, with a willingness to work in a collaborative team environment.
  • Sound understanding of compliance and regulatory requirements.
What We Offer

At Australia and New Zealand Banking Group Limited, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is committed to delivering exceptional customer experiences and driving business success.

We are an equal opportunities employer, committed to building a diverse and inclusive workplace. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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