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Banking Consultant

2 months ago

Raymond Terrace, New South Wales, Australia Australia And New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled Banking Consultant to join our Retail Banking team in Raymond Terrace, NSW. As a key member of our team, you will play a critical role in delivering exceptional customer experiences and meeting the financial needs of our customers.

Key Responsibilities
  • Provide customers with a seamless banking experience through transaction activities, needs-based conversations, and education on digital solutions.
  • Act as a role model and peer coach to deliver the best possible customer experience.
  • Contribute to a significant uplift in customer engagement and advocacy, and create real customer value.
  • Participate in and support bank programs and initiatives.
  • Ensure compliance with ANZ and branch policies and procedures.
Requirements
  • Exceptional customer focus and retail experience.
  • Experience in using technology and digital channels.
  • Ability to multi-task and adapt to change and ambiguity.
  • Willingness to work in a collaborative team environment.
  • Sound understanding of compliance.
  • Excellent communication and interpersonal skills.
What We Offer

At ANZ, we offer a range of benefits and opportunities for growth and development. Our team is diverse and inclusive, and we welcome applications from everyone. We are committed to building a workplace that reflects the diversity of the communities we serve.

If you are a candidate with a disability or access requirement, please let us know how we can provide you with additional support.